Refund policy

Last updated: October 01, 2024

Please read these return rules summary carefully before using Our Service.

Cancellation Rights:

• You can cancel your order within 14 days of receiving the goods.
• Inform Ecomime via email, website, or phone.
• You will be refunded within 14 days of receiving the returned goods.

Conditions for Returns:

• Goods must be returned within 14 days of purchase.
• Original packaging required.
• Goods must be unused and undamaged.
• Receipt or proof of purchase needed.

Returning Goods:

• You are responsible for return costs and risks.
• Return address: U1, 21 Wood Street, Long Gully, VIC 3550, Australia
• Use an insured and tracked mail service.
• Refund issued upon receiving the returned goods.

Exchanges:

• Contact Ecomime for defective or damaged products only.
• We only replace Goods you received defective or damaged.

Contact US:

If you have any questions about our Returns and Refunds Policy, please contact us:

·       By email: info@ecomimeshop.com.au
By visiting this page on our website: www.ecomimeshop.com.au

By phone number: 0413 194 551