• Pet parents who are looking for a gentle product with natural ingredients
  
• Pet parents whose pets suffer from sensitive skin or severe skin allergies
  
• Pet parents who want to reduce expensive vet bills related to eye and ear health
  
• Pet parents who wish to prevent their pets' skin, eye, or ear issues before they start
  
• Pet parents who want bath time with their pets to be a joyful and bonding experience
  
• Pet parents who wish their pets to smell fresh and pleasant
  
• Pet parents who genuinely care about their pets’ skin health
  
• Pet parents who aim to improve the quality of their pet care routine
  
• Pet parents who are environmentally conscious and live a sustainable lifestyle
  
• Pet parents who actively seek to protect the planet and contribute to a greener future

"If you treat your pet like family, care for the Earth, and believe that bath time should be a moment of love—not stress—then ECOMIME is the perfect choice for you."

It is available to ship to Australia and New Zealand.

Orders within Australia will be charged $12 for standard shipping. here is a $16 charge for express shipping. (All shipping including tracking number)

Over $100, we offer free shipping.

Internationally, different standards apply.

It usually takes 48 hours for orders to be dispatched. The average delivery time for east coast Australian orders is five working days. There may be a delay in delivery to remote areas and areas on the west coast of Australia.

Shopify Pay, PayPal Pay, Afterpay

Send us an email immediately if you wish to modify or cancel an order. We can be reached at info@ecomime.com.

Once an order has been dispatched, it cannot be cancelled or modified. Orders that have been dispatched may be canceled or modified in accordance with our refund/exchange policy.

There is a limit of one discount code per order.

Inoom products can be used by both dogs and cats.

Our products are designed to be used directly. But if you want to dilute it, we recommend diluting or lathering it in a 1:4 ratio. (1 part shampoo or conditioner to 4 parts water)

All of our Inoom products are certified vegan and made by a company that has been making baby products for over 30 years, so they are of high quality and hygienic enough.

We use rosemary oil in our products.
Not only does it smell great, but it also promotes the health of your furry friends' skin and coat.

Our Inoom products are also suitable for double-coated dogs. Dogs with double coats tend to have more tangles, which can affect their skin. Inoom's moisturising ingredients and gentle texture help to prevent tangles and moisturise the skin.

Our Inoom products are mild enough to be used by young puppies, as they have been tested non-irritating to the skin.

Typically, puppies start walking around 8 weeks of age after they have been vaccinated and have developed antibodies, so we recommend starting at this age.

We don't contain any ingredients that are harmful to pets (tea tree oil, cacao, grapes, xylitol, caffeine, alcohol), so a small lick shouldn't be a problem. So you can rest assured.

The tear cleaner can be used once a day (in cases of severe tearing, it can be used up to twice a day). The ear cleaner should be used twice a week, and the mist can be used as needed.

When using tear and ear cleaners with cotton swabs, apply enough to thoroughly moisten the cotton. For the mist, it's fine to spray multiple times as long as the coat is not soaked through.

However, when applying the ear cleaner directly to the ear, check the instructions below question instruction.

It's better to pour the product directly into your ear to dissolve earwax, rather than putting cleaner on a cotton swab and wiping it out. (Our products are safe to pour directly into the ear because of the fast-drying ingredients, including propylene glycol and butylene glycol.)

We recommend using a generous amount (1 to 2 squeezes), and after pouring the ear cleaner, close the ear, massage for at least 5 to 10 seconds, and then release your hand - your pet may be able to shake out the wax on their own.
If not, you can also try blowing into their ears to encourage them to remove the wax.
Afterward, simply wipe the surface clean with a cotton ball.